Thursday, November 21, 2013
Emergency Management follows the rest of society. The Citizen Reporter is a fact.
Information goes viral and spreads horizontally. Not using social media as an output is missing many opportunities. Not using them as an imput is denying reality.
Reality is a function of the information on people, facts and places that reaches us: Communication expands reality. Conversation shapes Society. Just like the drums did in Africa, the smoke signals in China, and the light signals from airships, or the flags from boat to boat, and the messenger pigeons since ages. You can only take into account the information that reaches you. Not using the medium, means less information (which for Emergency Managers, is not acceptable). If a new medium finds its way into society, it changes reality.
Social media are doing this profoundly. Not embracing it, just because of it imperfections, would be loosing contact with society.
We've got to keep up with the Joneses. Even if it means rethinking a lot of existing conventions.
Social media are changing the way society and people are functioning in such a profound way, that we will only afertwards be able to understand.
And believe me, a past without social media, will someday be harder to understand (for your grandchildren), than a past without radio.
Times they are a changin!
And for Emergency Managers, probably more than you're thinking right now ...
Thursday, November 14, 2013
I'm quite impressed by @PatrickMeier and #QCRI. But not in the way I expected. Like many, I read his iRevolution.net blog posts eagerly, as they contain not only their more than interesting views and reports, but also views on and references to the work of so many others working in the same wonderland of a (battle)field.
I think QCRI spoils us with interesting stuff, in the sense that we’re not easily dazzled anymore. But in his last post, Mr. Meier did something remarkable, and possibly even more game changing than the work he does itself. He was able to do something that really matters, from a professional point of view, and also impacts many other efforts done in the sector of #CrisisCommunication, and #SocialMedia in Adverse Events in General: He humanized the process.
His last effort, and the way it is realized and reported, gives an understandable overview, of how any everyday person with a smartphone can finally do something that matters.
Most certainly, and very hopefully, there will be many more occasions like this. But when technology is brought so close to you and me (and I mean “everyone” …), it usually helps the whole sector to be understood better by the critical, skeptical and omnipresent society we know today.
And therefore, I offer my sincere congratulations on two fronts, to @PatrickMeier and the Qatar Computing Research Institute (#QCRI), for the Humanization of #SMEM and #VOST. (Sorry, but these, you’ll have to Google, if they’re not familiar … There NOT about the movies, though…)
And the best of luck for the coming conference. It will be sizzling … (#ICCM2
Sunday, October 13, 2013
Though we are exploring the edges of reality when we're thinking of new media and how to use them in a disaster setting, many of us still do have a conservative approach towards some new problems. These are a few examples.
Communication in Adverse Events
When many of us talk about communication during disasters, we isolate what the authorities, or even the attending relief operations are declaring on (social) media and consider these "statements" to be the "Communication" during adverse events. The chatter among victims, probable victims, neighbors, friends and relatives are not always included in the general term "Communication". We should however, acknowledge the importance of chatter, and horizontal communications, and their impact on behavior in such situations.
Reliability of a Source, in settings we should consider ourselves lucky to have a source:
The way we establish reliability of a source of social media could be somehow very familiar and similar to the way @Klout approaches #influence or @Twitter considers #popularity. But instead, when it comes to reliability during #AdverseEvents, we often think it is good behavior to try to establish credibility of one source before we use or quote it.
In disaster settings that affect a large or considerable size of a developed and socially active population, any major event will eventually be witnessed by more than one person. Therefore, aside from the actual reliability of one specific source, a surge of reports that report the same (aspect of an) event should be considered to be very possibly correct. It seems a sort of consensus across the different platforms could be adopted that attributes credibility to an (aspect of an) event, based on its presence across platforms. With a clear ratio of original and retweeted, re-posted, or re-shared content. Kind of an early warning algorithm.
Would be nice.
Could be helpful.
Have a nice day!
Would be nice.
Could be helpful.
Have a nice day!
Saturday, October 5, 2013
The #CitizenReporter engaged in Collective Processing: The #Smartphone is a Catalyst of our Collective Processing Power and Intelligence during #Disaster #Response
I hope you spent some of your thinking time considering how awesome it is, that official agencies are today empowering the everyday citizen to openly and officially contribute to the intelligence that is gathered around adverse events. And this is done through #SocialMedia!
Because in the end, no matter how much brain power has been found and rallied together to try to lead the (or a) public through the eye of the needle during dire times, nothing compares to the collective processing power of the people, who are everywhere, and connected with each other. Today, they are able to contribute to the data collection in such a way, that no leadership or experience can ever again be complete and thorough, without it.
This is game changing, when you think about it.
I truly believe, that enabling (the power of) the people to contribute to a higher collective awareness, and distributed assessment, is one of the noblest tasks communication technology has ever fulfilled.
The gadget that is our phone has grown up.
And it is a Catalyst of our Collective Processing Power and Intelligence.
Interesting times ahead for Disaster Management en Communication ...
#sm #vost #smem #mhealth
Friday, October 4, 2013
#Shazam as an #Audio #Hashtag for #Emergency #Preparedness messages from #FEMA: A new #Cognitive interface to #Hyperlink information.
Someday, you'll be able to Shazam any (audio or video) news, and get linked to the full program!
The news on Digital Trends that #FEMA is cooperating with #Shazam is bigger than you think. It announces a new kind of audio/cognitive link, that may appear to be very intuitive.
You hear something on the radio, and ...Shazam, via your smartphone (you may be able to call in Siri to do it for you) you get linked to the full message. Possibly even a menu that diversifies possibilities for additional information. Also
Today, you scan the news on you screen - tablet, desktop or other. You can “surf on” to the linked content, or “read it later”. But that means this only happens when you’re doing this like on purpose, holding or sitting in front of the screen.
With #Shazam, you could have Siri (and its existing alternatives of course) look up the original message, and listen to it, or maybe decide to “hear it later”. And all this while you’re going about your regular life: at work, driving your car, or cutting your grass …